SWITCHÂ TO CLOUDTOPS?
Call 863-291-8677 to receive a customized quote based on your unique business needs
When choosing a phone system, businesses are often faced with one critical decision: Go with an on-premise or cloud-based solution?
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With an on-premise solution, your phone system is centrally stored at your location, and you’re responsible for service and maintenance. On the other hand, a cloud-based solution uses your Internet connection to connect to the cloud, requiring no additional hardware except for phones.
Let’s take a look at the features of both options, to help you decide which is a better fit for your business.
COSTS
ONÂ PREMISE
Harder to scale, requiring thorough planning (and detailed, accurate forecasting)
Takes weeks or months to add or delete phone lines
CLOUD BASED
Scales to your needs as you grow, using exactly what you need, when you need it
Phone lines can be added or deleted quickly
INSTALLATION
ONÂ PREMISE
Time to market varies
Upgrades require manual updates from an IT specialist
Requires an IT specialist to manage & make changes
CLOUD BASED
Time to market is immediate
All upgrades are made available automatically through the cloud
Other than phones, no maintenance required
SCALABILITY
ONÂ PREMISE
Mobile compatibility is complex & expensive
CLOUD BASED
Anyone can connect from mobile devices
MAINTENANCE
ONÂ PREMISE
Redundancy is possible, but costly
Recovery is typically slower, negatively impacting customer experience
Geo-redundancy, while possible, requires double the space, hardware, software, and capital
CLOUD BASED
Built-in failover in the event of Internet or power loss
Calls automatically rerouted to other data centers so customer experience is not affected
Geo-redundancy is built in, with no need for a capital outlay for space, hardware, or software
UPGRADING FEATURES
ONÂ PREMISE
Time-intensive setup, requiring the installation of significant hardware
CLOUD BASED
Quick and easy setup and installation due to minimal hardware deployment
MOBILITY /Â DISASTER RECOVERY
ONÂ PREMISE
Up to 40% more costly than cloud-based, requiring cabling, hardware, closet space, electricity, & cooling
Pay in advance for planned growth
Multiple locations require multiple systems
Pay for all upgrades and maintenance
CLOUD BASED
No hardware costs except the phones themselves
Pay only for what you need and use
Multiple locations are supported by one phone system in the cloud
Most features and upgrades are included in cost